In order to access certain services and portions of the websites or marketing or education programs we offer, you may be required to register by providing certain, limited, personal information regarding you and the company you represent, such as your name, your company name, your email address or billing information, or other data which can be reasonably linked to such information by Prima Waste Management. Prima Waste Management may use this information to contact you and others at your company to further discuss your company’s interest in Prima Waste Management and to send information regarding Prima Waste Management, such as newsletters, promotional materials, and information about upcoming events and training.
Prima Waste Management may use data collected from you or your company for marketing purposes. For example, Prima Waste Management may use information you provide when requesting a quote or more information to contact you via phone, automated dialing, email or direct mail, to contact you about your interest in Prima Waste Management’s services.
When you send emails or other communications to Prima Waste Management, Prima Waste Management may retain those communications in order to process your inquiries, respond to your requests and improve Prima Waste Management’s products and services.
Prima Waste Management uses collected personal information for the following general purposes: products and services, billing, identification and authentication, products and services improvement, contact, and research. If Prima Waste Management uses your personal information in a manner different than the purposes for which it was collected as disclosed in this policy and otherwise by Prima Waste Management to you, then Prima Waste Management will ask for your consent prior to such use.
All information that Prima Waste Management collects may be used for improving our products and services, providing more effective customer service, performing research, and identifying ways of improving our site.
Prima Waste Management uses its own and third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our business. The technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Currently, Prima Waste Management and its authorized third party vendors and hosting partners process data (including possibly your personal information) on servers in the United States of America. In some limited cases, personal information may be processed and stored outside the United States of America.
All customer data, including service records and cleanup documentation, is stored on a secure server within a high-security firewall, with restricted access to external networks.
Prima Waste Management only shares information with other companies or individuals outside of Prima Waste Management in the following limited circumstances:
If you become a customer, you may control certain information stored by Prima Waste Management. For example, Prima Waste Management collects your email address. If you previously opted-in to receive marketing emails, no longer want us to contact you for marketing purposes, you can change your account settings by opting out of marketing-related emails. Please remember that we will always need an email for mandatory service communications such as billing reminders, information on pending job details, and security announcements.
Because of the way Prima Waste Management maintains certain records, after we delete your information, residual copies may take a period of time before they are deleted from Prima Waste Management’s active servers and may remain on backup systems.
Prima Waste Management is compliant with the California Consumer Privacy Action (CCPA) enacted into law on January 1st, 2020. As a resident of California, you have specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that Prima Waste Management disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
You have the right to request that Prima Waste Management delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either: